What's Included
- 24/7 call-out availability including weekends and public holidays
- Priority dispatch ahead of standard bookings
- Stocked van for common emergency repairs
- Safety isolation of gas or electrical faults
- 90-day labour warranty on all emergency repairs
Some appliance failures demand immediate action — a freezer full of food losing temperature, a gas range with a suspected leak, or a washer flooding the laundry. Our Fisher & Paykel Emergency Repair service operates around the clock, every day of the year, to get a technician to your door fast.
Common Problems We Fix
- Freezer or fridge temperature rising rapidly — food at risk
- Gas smell from range or cooktop — immediate safety isolation required
- Washer flooding — water supply isolation and pump fault repair
- Sparking or burning smell from oven or cooktop
- DishDrawer door latch failure mid-cycle causing water release
- Complete power loss to appliance after storm or surge
What's Included
Emergency calls receive priority dispatch. Our technicians carry safety isolation equipment for gas and electrical faults, as well as the most frequently needed parts for ActiveSmart refrigerators, DishDrawers, and SmartDrive washers. Where a repair cannot be completed immediately, the appliance is made safe and a return visit scheduled within 24 hours at no additional call-out fee.
Models We Service
- ActiveSmart Refrigerators & Freezers — RF, RX series
- Gas Ranges & Cooktops — OR & CG series
- DishDrawer Dishwashers — DD24 series
- SmartDrive Washers — WL & GW series
- Pyrolytic Ovens — OB series
- Heat-Pump Dryers — DH series
Our Repair Process
- Book — Call our emergency line any time, day or night.
- Diagnose — Technician arrives and assesses safety and fault severity.
- Estimate — Cost estimate provided before repair work begins.
- Repair — Fault rectified or appliance made safe with return visit booked.
- Warranty — 90-day labour warranty on all emergency repair work.
Important: The final cost will be confirmed after our technician completes an on-site diagnosis. We provide a clear, written estimate before any work begins — no hidden fees, no surprises.
Transparent Pricing
After-hours and weekend emergency rates are disclosed when you call — no surprise invoices. Contact our emergency line now to get a technician on the way.