What's Included
- On-site visual inspection
- Multimeter testing of major components
- Error code interpretation across all F&P platforms
- Detailed written report with cost estimate
- Diagnostic fee credited toward approved repair
A precise diagnosis is the foundation of every successful repair. Our Fisher & Paykel Diagnostic Service sends a trained technician to your home to inspect, test, and document exactly what is wrong with your appliance — no guesswork, no unnecessary parts ordered. The diagnostic fee is credited in full when you proceed with a repair.
Common Problems We Fix
- Appliance not powering on or tripping the circuit breaker
- Unusual noises — grinding, buzzing, or clicking
- Temperature faults across fridges, freezers, and wine cabinets
- Water leaks from dishwashers, washers, or refrigerators
- Persistent error codes that reset but return
- Intermittent faults that are hard to reproduce
What's Included
Every diagnostic visit covers a full visual inspection, multimeter testing of motors, heaters, and sensors, plus live error-code retrieval from the appliance's control board. You receive a written report naming the failed component, the repair path, and a firm cost estimate before any work begins.
Models We Service
- ActiveSmart Refrigerators — RF & RX series
- DishDrawer Dishwashers — DD24 single & double drawer
- SmartDrive Washers — WL & GW series
- Pyrolytic & Combi-Steam Ovens — OB series
- Induction & Gas Cooktops — CI & CG series
- Wine Cabinets — RS series
- Heat-Pump Dryers — DH series
Our Repair Process
- Book — Schedule online or by phone; same-day slots often available.
- Diagnose — Technician arrives and performs a full inspection.
- Estimate — You receive a written quote before any repair work starts.
- Repair — Approved repairs completed on-site with genuine F&P parts where possible.
- Warranty — 90-day labour warranty on all completed repairs.
Important: The final cost will be confirmed after our technician completes an on-site diagnosis. We provide a clear, written estimate before any work begins — no hidden fees, no surprises.
Transparent Pricing
Diagnostic fees are fixed and disclosed when you book. There are no hidden call-out surcharges, and the fee is fully credited if you proceed with the repair. Contact us today to book your Fisher & Paykel diagnostic visit.