Refrigerators High Severity
FF Appliance Error Code

Fisher & Paykel Refrigerators FF Error: Compressor overload

Fisher & Paykel refrigerator error code FF is a high-severity fault meaning Compressor or sealed-system overload fault. When FF is active, the compressor is not running and both compartments will warm to room temperature. If the cause was overheating due to fouled condenser coils or poor ventilation, cleaning the coils and allowing a 30-minute cool-down may allow the thermal…

~30%

DIY Fixable

From $200

Typical Repair Cost

1–6 hrs

Pro Repair Time

Quick Assessment

Answer to continue safely

Is it safe to keep using?

No. When FF is active, the compressor is not running and both compartments will warm to room temperature. The refrigerator cannot be used safely for food storage until the fault is resolved and cooling is confirmed.

Can I reset the code?

Yes. If the cause was overheating due to fouled condenser coils or poor ventilation, cleaning the coils and allowing a 30-minute cool-down may allow the thermal protector to reset and the code to clear. If FF returns after a clean unit restarts, compressor or relay replacement is required.

When to stop immediately?

Stop if you notice: Both compartments are at room temperature, Repeated clicking from the machine compartment continues after power-cycling.

Symptoms You May Notice

FF displayed on panel

The control panel shows FF and the refrigerator may stop cooling entirely.

Refrigerator not cooling at all

Both compartments warm to room temperature because the compressor has shut down on protection.

Clicking or relay noise

A repeated clicking from the machine compartment may indicate the start relay attempting to start a failing compressor.

Machine compartment very hot

Excessive heat at the base grille or rear indicates the compressor is overheating before shutdown.

Possible Causes

1

Compressor thermal overload tripped

The built-in thermal protector on the compressor has interrupted power due to overheating, often caused by dirty condenser coils or poor ventilation.

DIY Possible
2

Failed start relay

The PTC or relay device that starts the compressor has failed, preventing the compressor motor from starting.

DIY Possible
3

Condenser coils heavily fouled

Dust and debris on the condenser coils prevent heat dissipation, causing the compressor to overheat and trip protection.

DIY Possible
4

Compressor mechanical failure

Internal mechanical failure of the compressor windings or valve assembly requires sealed-system replacement.

Requires Professional

Safe Checks You Can Do

These checks are safe for homeowners. No disassembly required. Do not remove panels or access internal components.
  1. 1

    Allow compressor to cool

    Unplug the refrigerator for at least 30 minutes to allow the compressor thermal protector to reset. Ensure adequate clearance around the unit (2 inches on sides, 1 inch at top).

    Poor ventilation is a leading cause of compressor overload on built-in and counter-depth installations.

  2. 2

    Clean condenser coils

    Remove the toe-kick grille and use a vacuum with a brush attachment to thoroughly clean dust and lint from the condenser coils and the condenser fan blades.

    Clean condenser coils at least once a year. Pet hair is particularly problematic.

    Tools required
  3. 3

    Check installation clearances

    Verify that the refrigerator has the minimum clearances specified in the installation guide and that cabinet panels are not trapping heat around the machine compartment.

    Built-in models require a specific ventilation cutout in the cabinetry — check the Fisher & Paykel installation guide for your model.

When to Call a Professional

Contact a qualified technician if:

  • Compressor does not restart after cleaning coils and adequate cool-down
  • Compressor hums but does not start (mechanical seizure or winding fault)
  • Sealed-system work (compressor replacement) requires EPA refrigerant certification

Need Professional Help?

Find qualified technicians in your area for proper diagnostics and repair.

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