Fisher & Paykel Freezers FF Error: Compressor overload
Fisher & Paykel freezer error code FF is a high-severity fault meaning Compressor or sealed-system overload fault. When the compressor is not running, the freezer cannot maintain safe temperatures. A power-cycle alone will not fix FF.
~35%
DIY Fixable
From $200
Typical Repair Cost
1–4 hrs
Pro Repair Time
Quick Assessment
Answer to continue safely
Is it safe to keep using?
No. When the compressor is not running, the freezer cannot maintain safe temperatures. Remove all frozen food immediately and place it in an alternate freezer. Do not restore power until the fault is diagnosed to avoid repeated overload trips that can permanently damage the compressor.
Can I reset the code?
No. A power-cycle alone will not fix FF. If the compressor overload is tripped due to heat, it will reset after cooling — but the code will return unless the root cause (fouled coils, blocked vents, failed relay, or mechanical failure) is addressed.
When to stop immediately?
Stop if you notice: Freezer temperature rises above 10°F (-12°C), Compressor continues clicking but never starts.
Symptoms You May Notice
FF displayed on panel
The control panel shows FF and the freezer may stop cooling entirely as the compressor shuts down on thermal protection.
Freezer not cooling at all
The freezer compartment warms to room temperature because the compressor has tripped its internal overload and ceased running.
Clicking from machine compartment
A repeated clicking at regular intervals indicates the start relay attempting to restart a failing compressor.
Excessive heat at base grille
The machine compartment and condenser area are noticeably hot to the touch, indicating the compressor overheated before shutdown.
Possible Causes
Compressor thermal overload tripped
The built-in thermal protector on the compressor motor has interrupted power due to overheating, often caused by blocked ventilation or fouled condenser coils.
DIY PossibleFailed start relay
The PTC or electronic relay device that starts the compressor motor has failed, preventing the compressor from running.
DIY PossibleCondenser coils fouled with dust
Thick dust and debris coating the condenser coils prevents heat dissipation, causing the compressor to overheat and trip its internal protector.
DIY PossibleCompressor mechanical failure
Internal compressor wear or refrigerant restriction has caused the motor to draw excessive current, tripping the overload permanently.
Requires ProfessionalSafe Checks You Can Do
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1
Check clearance and ventilation
Confirm the freezer has the minimum clearance from walls and cabinetry specified in the installation guide. Blocked ventilation is a common cause of compressor overheating.
Fisher & Paykel freezers generally require at least 2 inches (50 mm) clearance at the sides and top, and free airflow at the base grille.
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2
Clean the condenser coils
Remove the base toe-kick grille and vacuum condenser coils and the machine compartment fan with a soft brush attachment. Restore the grille and power-cycle the unit.
Cleaning condenser coils takes 15 minutes and can resolve overheating faults on its own. Repeat annually.
Tools required -
3
Test the start relay
After unplugging, remove the start relay from the compressor terminal. Shake it near your ear — a rattling sound indicates the internal pellet has broken and the relay needs replacement.
A new start relay is an inexpensive part available from appliance parts suppliers. It is one of the most cost-effective first repairs.
Tools required
When to Call a Professional
Contact a qualified technician if:
- Start relay replacement does not resolve the fault, suggesting internal compressor failure
- Compressor draws high amperage confirmed with a clamp meter but motor does not start
- Refrigerant restriction suspected — freezer never reaches setpoint even when compressor runs briefly
Need Professional Help?
Find qualified technicians in your area for proper diagnostics and repair.
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